Wellness hotel in the historic center of Karlovy Vary

  • unique experience, quality and friendliness
  • nobility without formal etiquette, relaxed atmosphere
  • attentive staff who will fulfill all your wishes

We look forward to you!

Family Pazderka

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History of the hotel and restaurant

The owners, the heart and the spirit of the hotel, is the family Pazderka. The head and soul of the whole company is the founding father 🙂 and his wife, son and daughter work closely with him. Both parents are Graduates of the Hotel High School in Mariánské Lázně. Svatopluk comes from a wine family from South Moravia and Štěpánka from a gastronomy family from Eastern Bohemia. Since graduation, the father has worked at GH Pupp as a maitre de hotel in a French restaurant and has successfully participated in several national competitions.

And how did it all start?


In 1990, we auctioned off in a small privatization the Poultry Grill and started a private business. Subsequently, we rented non-residential premises in the next house and in 1992 opened a restaurant. In 1994 we managed to buy the whole building and we started with a complete reconstruction into a hotel.

The turn of the millennium

We managed the first phase and the opening of part of the hotel in 1997. We completed the accommodation part in 2000. In the following years, the construction of a swimming pool, wellness and underground garages followed. In 2017, we completed the reconstruction of another related building into family apartments No. 35.

And what does the hotel look like today?

For our guests we have prepared 20 comfortably furnished double rooms and 2 family apartments. The hotel has a swimming pool, wellness and especially the underground hotel garage. The advantage of the hotel is a family atmosphere and friendly staff at a professional level. For larger families with children, there is an annex with apartments for up to a family of 6. Even guests of the apartments can use the services of the hotel – swimming pool, wellness, garage.

Our restaurant, our pride

The restaurant has a concept of international cuisine, exclusively with fresh ingredients. Thanks to the fact that the father is also a trained chef with many years of experience and understands his field 100%, he compiles a menu and recipes. He is also a wine connoisseur and together with his son he provides not only domestic production from the family winery of his nephew from Bořetice, but also wines from all over the world. The level of the restaurant is evidenced by many awards and evaluations not only of domestic clients, but also of world stars who were our guests on the occasion of the festival.

What our guests say about us?

“Anlässlich unseres 15. Hochzeitstages haben wir uns für unseren Kurztrip für das Promenada Hotel entschieden.
Ausschlaggebend waren neben der Lage, den tollen Bewertungen, der Ausstattung mit Schwimmbad und Sauna auch die hoteleigene Tiefgarage. Normalerweise verfügt das Hotel über einen hoteleigenen Parkservice, allerdings reisten wir jedoch mit dem Motorrad an. Der Empfang war super. Die Dame an der Rezeption sprach englisch und der Kollege, der zur Unterstützung eilte, sogar deutsch. Er hat nicht nur beim Entladen des Motorrads geholfen sondern meinem Mann den Weg zur Garage erklärt, ihm das Tor geöffnet und durch das Hotel zurück zur Rezeption begleitet. Doch damit nicht genug! Man half uns mit dem Gepäck, begleitete uns zum Zimmer und öffnete uns sogar noch die Tür! DAS ist echter Service der oft in anderen 4* Hotels seinesgleichen sucht…”

Astrid H, 10/05/2022, TripAdvisor

Hotel Promenáda at TripAdvisor
“A beautiful hotel in the city centre of Karlovy Vary. We spent there a weekend on the weekend package. Breakfast was very good – lovely place and the food was tasty. The swimming pool and sauna are beautiful and can be booked at a particular hour to have privacy. Dinner at the hotel restaurant was good, actually, the waiters did a wonderful job.”

Sova, 22/04/2022, TripAdvisor

Hotel Promenáda at TripAdvisor